Colours & Descriptions

While we make every effort to ensure our photos and descriptions are as accurate and informative as possible, we would suggest that if you are ordering a large amount of a particular item, you order a sample first.

Shades of colours printed can sometimes vary from the proofs that are emailed to you for approval and may not be 100% true to the proof when printed.

Out Of Stock Items

When your order and payment are received, you will be emailed a proof of your chosen wrapper/label with your personalised text on. If your chosen wrapper or item is out of stock, you will be informed as to the date when they will be in stock. If products are out of stock, they are normally back in stock within 1 week.

Delivery Time

Please allow up to 21 days for delivery on large orders. We can supply orders in a few days, but if you are in a hurry, please contact us and we can let you know if it is possible.

Please note that Courier Delivery does not mean you will receive your order the day after you have placed it. Everything is made to order and sometimes can take a little longer to make. Proofs will also need to be approved by you before printing takes place.

Please ensure you enter the delivery address correctly as we cannot be held responsible for orders not arriving due to incorrect or incomplete addresses.

Minimum Order

Please note that there may be a minimum order for certain items, this will be stated in the product description.

Cancellations

Orders may only be cancelled and payment refunded if the items have not already been started or made. Once proofs have been approved an order may be started at anytime.